Delivery

Shipping & Delivery

  • Dispatch

    Orders are packed and dispatched within 1 to 2 working days.

  • Delivery time

    3 to 5 working days to major cities.
    5 to 7 working days elsewhere.

  • Delivery charges

    Free on every order, with no minimum spend.

  • Cash on Delivery

    Pay the rider in cash when your parcel arrives.

Help

Delivery questions

When will my order ship?

Orders are usually dispatched within 1 to 2 working days. Sale and launch periods can add a day.

How do I track my parcel?

Once your order ships you'll receive a tracking number by SMS or email to use on the courier's website.

Can I change my address after ordering?

Yes, if the order hasn't shipped yet. Email altrix.pk@gmail.com with your order number as soon as possible.

What if I'm not home?

The courier calls before delivery and usually tries again the next working day.

Do you ship outside Pakistan?

Not yet. We currently deliver within Pakistan only.

Still have questions?

Our team is happy to help with anything about your order.